Frequently Asked Questions
Everything you need to know about shopping with ConfidenceClub.
How do I determine my correct size?
We provide a detailed size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a tailored look.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn items with original tags attached. Exchanges are free, while returns for a refund incur a small shipping fee.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you need your items sooner.
Do you ship internationally?
Yes, ConfidenceClub ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
How should I care for my ConfidenceClub garments?
To maintain the quality of your clothing, we recommend machine washing on a cold, gentle cycle and hanging to dry. Specific care instructions are located on the inner label of each piece.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.